Terms of Service

Melbourne Photo Restoration

Last Updated:

Please read these Terms of Service carefully before using our services. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the services of Melbourne Photo Restoration ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Description of Services

Melbourne Photo Restoration provides professional photo restoration, colorization, and enhancement services. Our services include but are not limited to:

3. User Responsibilities

3.1 Ownership and Authorization

By submitting photos to us, you represent and warrant that:

3.2 Submission Guidelines

When submitting photos for restoration, you agree to:

4. Payment Terms

4.1 Pricing

All prices are quoted in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.

4.2 Payment

Payment is required before work begins, unless otherwise agreed upon. We accept payment through the methods specified on our website. All payments are non-refundable once work has commenced, except as outlined in our refund policy.

4.3 Quotes

Quotes provided are estimates and may be subject to change based on the actual condition of the photographs and the extent of work required. We will notify you of any significant price changes before proceeding with the work.

5. Service Delivery

5.1 Turnaround Time

We will provide an estimated turnaround time for your order. While we strive to meet these estimates, turnaround times are approximate and may vary depending on the complexity of the work and our current workload.

5.2 Delivery Method

Completed work will be delivered via the method agreed upon (email, digital download, or physical delivery). You are responsible for providing accurate delivery information.

5.3 Review and Revisions

We will provide you with the completed work for review. Minor revisions may be included in the original price, but significant changes or additional work may incur additional charges. Revisions must be requested within 30 days of delivery.

6. Intellectual Property

6.1 Original Photographs

You retain all rights to your original photographs. By submitting photographs to us, you grant us a limited license to use them solely for the purpose of providing restoration services.

6.2 Restored Work

Upon full payment, you will receive the restored digital files. You own the restored work and may use it for personal or commercial purposes, subject to any restrictions on the original photograph.

6.3 Portfolio Use

We reserve the right to use before-and-after images of restored photographs for our portfolio, website, marketing materials, and social media, unless you specifically request otherwise in writing.

7. Refund and Cancellation Policy

7.1 Cancellation by Customer

You may cancel your order before work has commenced for a full refund. Once work has begun, cancellation may result in a partial refund based on the work completed.

7.2 Refunds

Refunds may be provided in the following circumstances:

Refunds will not be provided if you are simply unsatisfied with the results, provided the work meets the agreed specifications.

8. Limitation of Liability

To the maximum extent permitted by law:

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

10. Indemnification

You agree to indemnify and hold harmless Melbourne Photo Restoration, its employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

11. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Melbourne Photo Restoration regarding the use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Melbourne Photo Restoration
Email: hello@melbournephotorestoration.com.au
Phone: 0435 255 212
Address: 83 Aitken Street, Williamstown, VIC, 3016

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